Part 2 script SERIES PRODUCERS: NINA ZACUTO AND ALAN KAUL THIS SEGMENT : NINA ZACUTO ANCHOR: BRIAN WILLIAMS PART TWO NOW IN OUR SERIES THIS WEEK: "ALMOST 2001." NOT TOO LONG AGO, TELEPHONES AND TELEGRAPHS WERE CUTTING-EDGE TECHNOLOGY. THESE DAYS, THE SHAPE OF THINGS TO COME: CAN BE SEEN ON COMPUTER SCREENS - MILLIONS OF THEM, WHERE NEW KINDS OF COMMUNITIES ARE BEING BORN. NBC'S GEORGE LEWIS REPORTS. ================================================================================ NARRATION: GEORGE LEWIS CATALFO'S PLAYING PING PONG (NARR) THE CATALFOS OF BERKELEY, CALIFORNIA, FACED A MAJOR CRISIS THREE YEARS AGO. PHIL C. TYPING AT COMPUTER (V.O. PHIL) "I'd like to use this topic for discussing leukemia, the disease.... COMPUTER SCREEN both as it affects my family and what is known about it generally." GABE PLAYS PING-PONG GABE CATALFO, THEN SEVEN, WAS DIAGONSED WITH LEUKEMIA. PHIL LOOKS ON HIS FATHER, PHIL, FRIGHTENED AND LOOKING FOR ADVICE, DECIDED TO SHARE HIS FEELINGS WITH SOME PEOPLE HE'D BEEN PHIL TYPING AT COMPUTER CORRESPONDING WITH OVER A COMPUTER NETWORK. SOME HE KNEW, MOST HE HAD NEVER MET. PHIL ON CAMERA (SOT) "These people gave me a way to carry on.//And they also gave me, you know, very specific pieces of advice to help me deal with it in a very concrete way." GABE AGAIN (NARR) WITHIN A FEW WEEKS DOCTORS HAD GABE'S LEUKEMIA IN REMISSSION. HE'S IN GOOD HEALTH NOW, BUT THE SHOW OF SUPPORT FROM HIS FAN CLUB CONTINUES. MORE THAN ELEVEN HUNDRED ELECTRONIC MESSAGES POSTED SO FAR. WELL OFFICES PHIL IS A SUBSCRIBER TO THE WELL - A PULLBACK FROM SIGN COMPUTER CONFERENCING SYSTEM STARTED IN 1985. LEWIS AND MATISSE AT THE 8000 SUBSCRIBERS NOW ON THE WELL COMPUTER SCREEN HAVE FORMED A COMMUNITY OF THEIR OWN. WELL CONFERENCE ON SCREEN IN WHAT THEY CALL CONFERENCES THEY POST MESSAGES ON OVER 225 TOPICS. HOWARD RHEINGOLD (SOT) "I think we're moving into an AUTHOR "VIRTUAL COMMUNITIES" era where these computer communications can connect us with people across all kinds of boundaries in ways that we were not able to connect before." GRAPHIC: (NARR) CONNECTING PEOPLE IN NEW WAYS HAS BECOME A MAJOR BUSINESS IN THIS SUPER PRODIGY: 2,000,000 COUNTRY. COMMERCIAL SERVICES LIKE COMPUSERVE: 1,500,000 PRODIGY, COMPUSERVE AND AMERICA ONLINE AMERICA ONLINE 500,000 WHICH PUMP INFORMATION INTO PEOPLE'S COMPUTERS THROUGH REGULAR PHONE LINES, NOW HAVE FOUR MILLION SUBSCRIBERS. AMERICA ONLINE HDQTERS THE FASTEST GROWING OF THESE SERVICES, MAINFROME COMPUTER AMERICA ON-LINE, CHARGES NINE NINETY- FIVE A MONTH, PLUS THREE DOLLARS FIFTY CENTS AN HOUR AFTER THE FIRST FIVE HOURS USE. STEVE CASE IN HIS OFFICE STEVE CASE IS THE PRESIDENT OF AMERICA ON-LINE. LEWIS AT COMPUTER I INTERVIEWED HIM VIA COMPUTER FROM THE NBC BUREAU IN LOS ANGELES... CASE AT COMPUTER AND HE RESPONDED FROM THE AMERICA ON-LINE OFFICE IN VIENNA, VIRGINIA. CASE SPEAKS (SOT) "George asks...what are the most popular America Online features now?" GEORGE SPEAKS (SOT) "And Steve responds...the real focus for us is on promoting interactivity...getting people to exchange ideas." STEVE TYPES (STEVE V.O.) "It makes this medium more interactive, more participatory... it comes alive." CLIFF FIGALLO AT HIS COMPUTER (NARR) BUT COMPUTER USERS CONCEDE THAT CORRESPONDING ELECTRONICALLY IS NO SUBSTITUTE FOR FACE-TO-FACE COMMUNICATIONS. THAT'S WHY THE SAN GOLDEN GATE POSTCARD SHOT FRANCISCO-BASED WELL HAS MONTHLY GATHERINGS WHERE MEMBERS GET TOGETHER WELL PARTY WITH BUCKBERG TO SHARE THEIR INTERESTS AND THE IDEAS THEY HAVE BEEN DISCUSSING VIA COMPUTER. BUCKBERG AT THE DOCK RICHARD BUCKBERG IS A WILDLIFE BIOLOGIST. ONE OF HIS HOBBIES IS BOATING SO HE SPENDS TIME ON THE WELL'S BOATING CONFERENCE. BUCKBERG SPEAKS "We talk about issues relating to the bay itself. Dredging, the cost of boating in the bay..." BYRON WATCHES JIMI ON VHS (NARR) BYRON GORDON IS A JIMI HENDRIX FAN. HE LIKES TO SWAP AUDIO AND VIDEO TAPES WITH MEMBERS OF THE WELL'S MUSIC CONFERENCE. BYRON SPEAKS "You can't get more immediate than the exchange of computer information via a bulletin board. COFFEEHOUSE/ COIN-OPERATED WHAT HAPPENS IF YOU CAN'T AFFORD A COMPUTER TERMINAL COMPUTER AT HOME? IT'S OKAY. IF YOU HAVE SOME SPARE CHANGE. (NAT SOT) "another quarter." NATASHA PUTS THE QUARTER COIN-OPERATED COMPUTER TERMINALS HAVE IN COIN SLOT STARTED POPPING UP IN PUBLIC PLACES LIKE THIS SAN FRANCISCO COFFEE HOUSE. USERS SEND ELECTRONIC MAIL ALL OVER THE GLOBE. COST..TWO BITS FOR FOUR MINUTES. LETTERS MOVING AT THE SPEED OF LIGHT. AN INSTANT CONNECTION TO THE WHOLE WIDE WORLD. GEORGE LEWIS, NBC NEWS, SAN FRANCISCO. ========================================================================= ANCHOR: BRIAN WILLIAMS LAST NIGHT WE BROADCAST OUR INTERNET ADDRESS.. AND WE'VE ALREADY RECEIVED MORE THAN FIFTEEN HUNDRED COMMENTS FROM VIEWERS ACROSS THE U-S AND AROUND THE WORLD. HERE'S A SAMPLING: CARLOS CHAVEZ WRITES: "I GUESS THIS IS THE BEST EXAMPLE OF YOUR PIECE. HOW ELSE CAN SOMEONE GET IN TOUCH SO QUICKLY FROM ANYWHERE IN THE WORLD. SALUDOS FROM MEXICO CITY, MEXICO."